Vikram Talwar of Talwarsons Jewellers talks about current trends, consumer mindset, how his staff are equiped to drive sales and more

Jadau jewellery is not easy to manufacture – from specialist karigars to expensive uncut diamonds and top of the line precious stones and comparatively large amount of gold – it needs all of it apart from time and expertise; streamlining all these factors of production during the pandemic is no mean feat. Manufacturers share their experience

From an unwillingness to work, low morale due to salary cut, fear of catching the virus to sales girls going on maternity leave and having to pay salaries despite having no income, jewellery store owners have had to face many challenges in dealing with their staff during this time. They have openly discussed their difficulties when it comes to handling their staff and offered solutions as well. By Vijetha Rangabashyam

Smaller cities of Maharashtra are beginning to see some hope with gold being favoured over diamonds any day

Footfall in tier 2 & 3 cities in Maharashtra have exceeded expectations, although jewellers are facing challenges because sales staff and customers from red zones are unable to come to the stores

Strong measures in place to ensure safety of its staff and patrons

Covid-19 has affected every single stakeholder in the gems and jewellery industry. As demand for jewellery remains subdued in India, jewellery manufacturers worry about receiving payments from retailers, paying their staff salaries and managing overheads and the most important of all, getting back their karigars who have migrated back to their hometowns says Vijetha Rangabashyam

PNG Jewellers, as part of its corporate social responsibility and community outreach, will donate 500 PPE Kits for doctors and support staff

Your sales staff is the most important asset to your store. From the time a client walks in to the moment they make a purchase and walk out, the fate of your business lies in the hands of efficient sales staff. From hiring the right staff, to training and teaching them the right values, here’s how jewellers are equipping their sales staff to handle the toughest of clients says R Sugandha

Buying and selling jewellery is no longer a mere trade, it has become an art. Pratiksha Prashant from Kishandas& Co. shares some tested techniques that will help jewellers clinch deals

Even star performers can feel saturated at some point in their sales career. This is a difficult situation jewellers often face. Select jewellers across the country, come together to offer unique solutions…

Speaking about organisational structure and how to make the work space employee friendly, Indian Jeweller exclusively got in touch with Anil Kataria of DP Jewellers to shed some light on matters of staff

An important aspect of the practical training covered a live demonstration of the Divine Solitaires mobile application and its various features

Tips To Motivate Your Staff

Numerous Gold Jewellery Appraisal Techniques taught at the training programme.